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Privacy Policy

Last Updated: December 3, 2025

Modern Functional Medicine Center (“we,” “our,” “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website modernfunctionalmedicinecenter.com and when you use our telehealth or messaging services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, medical history, and billing information when you book an appointment or become a patient
  • Technical Information: IP address, browser type, device information, and usage data through cookies and analytics tools
  • Health Information: If you use our telehealth services, we may collect protected health information (PHI) as defined under HIPAA
  • Text Messaging Information: If you opt into receiving SMS/texts from us, we collect your phone number and messaging preferences

2. How We Use Your Information

We use your information to:

  • • Provide medical care and telehealth services
  • • Communicate with you regarding appointments, results, and treatment plans
  • • Send you text messages if you have opted in
  • • Improve our website, services, and patient experience
  • • Comply with legal, regulatory, and HIPAA obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • • Healthcare service providers involved in your care
  • • Third-party platforms you use through us, such as JaneApp (scheduling), Fullscript and Designs for Health (supplement ordering), and Zoom (telehealth and optional text messaging)
  • • Regulatory agencies when required by law

We only share information with service providers that agree to protect your data

4. Text Messaging and Consent (Required by Zoom)

If you choose to receive SMS/text messages from us:

  • • You give us express consent to send you messages about appointments, care updates, or other service-related information
  • • You can opt out at any time by replying “STOP”
  • • Message and data rates may apply
  • • We maintain records of your consent as required by law and by Zoom’s SMS compliance rules
  • • We do not sell or share your phone number for marketing

5. HIPAA and Medical Information

If you become a patient, your health information is protected under HIPAA. You will also receive a separate Notice of Privacy Practices that explains your rights and how your medical information is used and disclosed

6. Cookies and Tracking

We use cookies and analytics tools to understand how visitors use our website. You can disable cookies in your browser settings

7. Your Privacy Rights

Depending on your state, you may have rights under laws such as the California Consumer Privacy Act (CCPA/CPRA). These may include the right to request access, correction, or deletion of your personal data

8. Data Security

We use secure servers, encryption, and industry-standard safeguards to protect your information. However, no system is 100% secure

9. Children’s Privacy

Our website and services are not intended for children under 18 without parental consent

10. Contact Us

If you have any questions about this Privacy Policy, contact us at:

[email protected]

Houston, Texas (Telehealth nationwide where licensed)

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